Order for Local PickupAt Zen Kitchen, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our Shopify store, make a purchase, or interact with us.
By using our website (https://shop.zenkitchen.io/), you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you visit our store or use our services:
- Personal Identification Information: Name, email address, phone number, shipping address, billing address, and payment details.
- Order Information: Products you’ve ordered, your order history, and payment information.
- Technical Information: IP address, browser type, device information, and usage data.
- Cookies and Tracking Data: Information from cookies and similar tracking technologies to analyze user activity.
2. How We Use Your Information
We use the personal information collected to:
- Process your orders and payments.
- Provide customer service and respond to your inquiries.
- Send you order updates, promotions, and marketing materials (you can opt out at any time).
- Improve our website, services, and overall user experience.
- Comply with legal obligations and prevent fraud.
3. Sharing Your Information
We only share your personal information with trusted third parties under the following circumstances:
- Shopify: Your data is processed through Shopify, which provides the platform for our online store. Shopify may collect your data in accordance with their own privacy policy.
- Service Providers: We use third-party service providers (e.g., payment processors, shipping providers) to fulfill your orders. They are only given the information necessary to perform their functions.
- Legal Compliance: We may disclose your information if required by law or to protect our rights.
4. Cookies and Tracking Technologies
We use cookies to personalize your experience, store preferences, and analyze website traffic. You can control cookie settings through your browser and opt-out of certain tracking technologies.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and Portability: You have the right to request a copy of the data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can ask us to delete your personal information, subject to certain legal obligations.
- Opt-out of Marketing: You can unsubscribe from our marketing emails at any time.
To exercise these rights, please contact us at info@zenkitchen.io
6. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is 100% secure.
7. Third-Party Links
Our store may include links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
8. Children's Privacy
Our store is not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at: info@zenkitchen.io
